PLAZA Premium Köln

The PLAZA Premium is a great hotel if you're looking to spend time in Cologne. There's grocery stores, loads of restaurants and some concert / event venues nearby, as well as a tram station from which you can quickly reach most parts of the city. Though it's located on a busier road, I didn't hear any of the traffic in my room at all. The room and bathroom were very clean and pretty. The staff provided everything I needed for my stay and more, from tea to coffee and toiletries. For a quick check in and check out, you can do it all online, which made things a lot more comfortable. The rooms also come with A/C and heating which you can change to the temperature you prefer digitally. The WIFI was really good and consistent all throughout the building.

Friendly reception team. I required a band aid and they gladly helped me, even with a spare for later. Check in was smooth, check out was smooth. Special mention to Hatice Gul Tak who is an asset to the company. She even arranged a cup of tea before my departure. I had a nice room with a street view, bathroom was good with good quality shower gel, hand-wash, and other toiletries. It had a large, full length wardrobe mirror. Personally I think a full length mirror is essential for any good hotel. Tea/coffee facilities, mini fridge and a complimentary bottle of water which was very much needed and appreciated on arrival. It’s the small gestures like these that make a difference. My room was clean. I stayed for 4 nights and I did not require the room to be serviced.

I stayed in a big room with a desk and chairs. The bed was comfortable. A bottle of water, coffee and tea options were available in the room, together with a kettle. The staff was very polite and friendly. They offered me a cup of tea while waiting for the check-in process, and also helped me buy city tickets. The hotel was at 5 minutes walking distance to the location of an event I am attending. So, the location was convenient for my needs.

The property was close to the city center and close to the train line. The staff was lovely and helpful. I felt safe and the place was clean.

The hotel was super clean and the staff were so friendly and helpful. Had a little hiccup at the start of the stay as the door wouldn’t lock and we were put into another room within 2 minutes. 100% recommend staying here. Within 10 minutes of the nearest tram and underground station plus bus stop right outside.